Your personal data belongs to you. This Privacy Policy explains exactly what information on999 collects when you use our platform, how we use it, who we share it with, and what rights you hold over it. We believe in full transparency — no hidden practices, no surprises.
These six principles guide every data decision we make at on999. They summarise our approach before you read the detailed policy below.
on999 collects only the personal data that is strictly necessary to operate your account, process your PKR transactions, and comply with KYC and AML obligations. We do not collect data for its own sake.
All personal data held by on999 is stored on secured, encrypted infrastructure. Sensitive fields — including financial records and identity documents — are protected using industry-standard encryption protocols at rest and in transit.
on999 does not sell your personal data to advertisers or data brokers. Data is shared only with licensed service providers directly involved in platform operation and with regulatory bodies where legally required.
Promotional communications from on999 are sent only to users who have opted in. You can withdraw marketing consent at any time through your account settings or by contacting on999 support — no questions asked.
on999 uses cookies and similar tracking technologies only for essential platform functionality, security, and anonymised analytics. Our Cookie Notice explains every cookie category in plain language so you always know what is running in your browser.
on999 fully respects your rights to access, correct, export, or delete your personal data. Submit a data request through our support team at any time and we will respond within a reasonable timeframe without unnecessary delay.
This Privacy Policy ("Policy") is published by on999 ("on999", "we", "us", "our"), the operator of the online casino and sports betting platform accessible at on999.ws (the "Platform"). It describes how on999 collects, processes, stores, shares, and protects personal data provided by or generated about individuals ("you", "your", "User") who visit, register on, or interact with the Platform in any capacity.
This Policy applies to all personal data processing activities carried out by on999 in connection with the Platform, including account registration, identity verification, deposits and withdrawals in Pakistani Rupees (PKR), gameplay activity, customer support interactions, and marketing communications. It covers users accessing the Platform from Pakistan and from any other jurisdiction where the Platform is made available.
This Policy should be read alongside the on999 Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference. By registering an account or otherwise using the Platform, you acknowledge that you have read and understood this Policy and consent to the data processing activities described herein.
on999 collects personal data through several channels: directly from you during account registration and verification; automatically through your use of the Platform; and, in limited circumstances, from third-party sources such as identity verification bureaux and fraud-prevention services. The categories of personal data we collect are set out in the table below.
| Category | Examples | Collection Method |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, CNIC / passport number, photograph | Provided by you at registration and during KYC verification |
| Contact Data | Mobile number (Pakistan), email address, city of residence (e.g., Karachi, Lahore, Islamabad) | Provided by you at registration |
| Financial Data | JazzCash / EasyPaisa account reference, bank account name and number (HBL, UBL, Meezan Bank), deposit and withdrawal transaction records in PKR | Provided by you during deposit / withdrawal; generated automatically |
| Account Data | Username, hashed password, account balance, bonus balances, transaction history, game history, betting history | Created at registration; generated automatically during use |
| Technical Data | IP address, device type, browser type and version, operating system, session tokens, login timestamps | Collected automatically via server logs and cookies |
| Usage Data | Pages visited, features used, game sessions played, bet placement patterns, session duration | Collected automatically via analytics tools |
| Communication Data | Live chat transcripts, support ticket content, email correspondence | Generated during customer support interactions |
| Marketing Preferences | Opt-in / opt-out status for promotional emails and SMS, preferred communication language | Provided by you; inferred from account settings |
on999 does not intentionally collect special categories of personal data (such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data) unless specifically required for a regulatory KYC purpose and with your explicit consent.
on999 uses the personal data we collect for clearly defined, legitimate purposes. We do not use your data for any purpose that is incompatible with the purposes for which it was originally collected. Our primary purposes are as follows:
on999 processes your personal data only where a recognised legal basis for processing exists. The applicable legal bases are as follows:
on999 does not sell, rent, or trade your personal data to any third party for commercial purposes. We share personal data only in the following circumstances and only to the extent necessary for the specified purpose:
on999 uses cookies and similar technologies (collectively, "cookies") to enable the Platform to function correctly, to secure your session, and to understand how users interact with the Platform. The categories of cookies we use are as follows:
| Cookie Type | Purpose | Consent Required |
|---|---|---|
| Strictly Necessary | Session authentication, CSRF protection, load balancing, security tokens. The Platform cannot function without these cookies. | No — essential |
| Functional | Remembering your language preference, display settings, and responsible gaming limits you have set. | No — functional |
| Analytics | Anonymised data on page visits, session duration, and feature usage to help on999 improve the Platform. No personally identifiable information is included in analytics data. | Yes — opt-in |
| Marketing | Tracking whether you have arrived at on999 via a permitted affiliate or promotional link, for commission accounting purposes only. on999 does not use cross-site advertising trackers. | Yes — opt-in |
You may manage your cookie preferences at any time through the cookie settings panel accessible via the footer of the Platform. Please note that disabling strictly necessary or functional cookies may impair certain Platform features, including login persistence and responsible gaming limit displays.
on999 does not use third-party advertising networks, social media pixels, or behavioural retargeting technologies on the Platform.
on999 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, unless a longer retention period is required or permitted by applicable law. Our general retention principles are as follows:
When personal data is no longer required, on999 deletes or anonymises it in a secure manner. Where deletion is not immediately practicable (for example, because data is contained in backup systems), the data will be securely quarantined and deleted at the next scheduled backup purge cycle.
on999 takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it against unauthorised access, accidental loss, disclosure, alteration, or destruction. These measures include:
Notwithstanding the foregoing, no information security system is completely impenetrable. on999 cannot guarantee absolute security of data transmitted over the internet. You are responsible for maintaining the confidentiality of your own account credentials and for ensuring that your device is secured against unauthorised access.
Subject to applicable law and certain limited exceptions, you hold the following rights in respect of your personal data held by on999. To exercise any of these rights, please contact the on999 Data Protection team via the contact details in Section 13.
on999 will respond to data rights requests within 30 days of receipt. In complex cases, this period may be extended by a further 60 days, in which case we will notify you of the extension and the reason for it. We will not charge a fee for responding to rights requests unless the request is manifestly unfounded or excessive.
Where on999 is unable to fulfil a data rights request — for example, because doing so would conflict with a legal obligation — we will explain the reason for the limitation in our response.
The on999 Platform is strictly intended for adults aged 21 years and over. on999 does not knowingly collect, process, or retain personal data from individuals under the age of 21.
Age verification is a mandatory step in the on999 account registration process. If on999 discovers or has reasonable grounds to believe that an account has been created by or is being operated by a person under 21 years of age, we will immediately:
on999 is operated under an international gaming licence and its infrastructure and third-party service providers may be located in jurisdictions outside Pakistan. As a result, your personal data may be transferred to, stored in, or processed in countries other than Pakistan.
Where such international transfers occur, on999 takes steps to ensure that your personal data receives an adequate level of protection in the destination country, including through:
By using the on999 Platform and accepting this Privacy Policy, you acknowledge and consent to the transfer of your personal data to the international locations described above for the purposes set out in this Policy.
on999 reserves the right to update or amend this Privacy Policy at any time. When material changes are made, on999 will provide notice through one or more of the following means: a prominent notice displayed on the Platform, an in-platform notification upon login, or direct communication to your registered contact details.
The "Last Updated" date at the top of this Policy reflects the date on which the current version came into effect. We encourage you to review this Policy periodically to stay informed about how on999 processes your personal data.
Your continued use of the Platform following the publication of a revised Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any material change to this Policy, you must cease using the Platform and may request account closure in accordance with the on999 Terms & Conditions.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way on999 processes your personal data, please contact the on999 Data Protection team through the following channels:
When submitting a data rights request or privacy complaint, please include your registered account username, a clear description of your request or concern, and any relevant reference numbers or dates. This will allow us to locate your records and respond promptly and accurately.
on999 aims to resolve all privacy-related queries and complaints in a fair and timely manner. If you are not satisfied with our response to a complaint, you may have the right to escalate the matter to a competent data protection authority or regulatory body under applicable law.
This Privacy Policy was last reviewed and updated on 1 January 2026. The current version supersedes all previous versions of the on999 Privacy Policy.
Now that you know exactly how on999 handles your data, join thousands of Pakistani players who trust on999 for a secure, fair, and entertaining online casino experience.